Initial Login for External Users

External users are users who are not employed by the NC DOT (North Carolina Department of Transportation). External users can use the FTS application, however, they must be “invited” by a DOT employee. When a DOT user sends a file transfer to an external user who is not in the FTS user list, the FTS application can automatically add the new user to the FTS user list. FTS sends the new user an email that contains the invitation to the FTS application, along with the new user username and password.

 

i_blue.jpg  Note: External users cannot “invite” other users to participate in the FTS application. Only NC DOT users can invite external users.

 

Refer to the following procedures for more information.

 

  1. If you are invited to access the FTS application, you will receive an email in your mailbox similar to the following:

 

NewUserEmail.jpg

 

  1. Click the link in the email to access the FTS login page.

 

The FTS Login page appears.

 

ExternalLogin.jpg

 

The FTS Login page contains the fields necessary to log into the FTS application and displays the User Agreement. In case you forget your password, the FTS application also contains a link that will email you a new password.

 

  1. Before continuing, make sure you agree to the terms and conditions of use in the Notice to Users section on the Login page.

 

  1. If you agree to the terms and conditions, enter the user name the FTS application supplied to you (from your email) in the User Name field.

 

  1. Enter the password the FTS application supplied to you (from your email) in the Password field.

 

  1. Click the Login button.

 

The Settings page appears. Once you have supplied the necessary information to FTS, the Inbox page will appear each time you log into the FTS application, instead of the Settings page.

 

ExternalUserSetting.jpg

 

The Settings page contains two view-only fields: Internal DOT User and User Name. Because you are an external user, not an employee of the NC DOT, the word "No" appears beside this field. The User Name field is the name you use to log into the FTS application.

 

  1. Refer to the following fields for procedures and field definitions.

 

Internal DOT User – You cannot edit this field. The FTS application automatically populates this field based on whether your user name was found in the NC DOT directory. The Internal DOT User field indicates whether you are an employee of the DOT or an external user.

 

User Name – You cannot edit this field. The FTS application automatically populates this field using the email address entered by the initial sender. This field serves as your user name and must be entered in the User Name field each time you log into the FTS application.

 

First Name - Enter your first name in the First Name field. This field allows NC DOT to recognize who is using the FTS application.

 

Last Name - Enter your last name in the Last Name field. This field allows NC DOT to recognize who is using the FTS application.

 

Email Address - The FTS application automatically populates this field with the email address entered by the sender; however, you can change your email address if necessary. Keep in mind that your user name will still be your old email address.

 

Telephone Number - Enter a phone number where you can be reached in this field. NC DOT will use this number to contact you regarding FTS issues.

 

New Password - Enter a new password for logging into the FTS application in the New Password field. Do not share your password with anyone. Your password must be more than eight characters long and contain both upper and lower case letters.

 

Verify Password - Re-enter your new password in the Verify Password field. If the information you enter in this field does not match the information you entered in the New Password field, the FTS application notifies you of the mismatch, you are required to enter your password information again for both fields. Your password must be more than eight characters long and contain both upper and lower case letters.

 

Email Receipts When Files are Received - Select this check box if you want the FTS application to automatically email you to let you know when recipients download files from file transfers you send. Refer to Maintaining Return Receipts for more information.

 

Send Files User Interface – Select the user interface you would like to use when sending files from the drop-down box. Options available: Basic HTML, Flash and Microsoft .NET.  Depending upon which user interface you select, the Send Files page layout will change appearance.  

 

Install Microsoft .NET Security Policy... - Select this button to download Microsoft .NET Framework (you may already have this component installed on your system) and the NCDOT Security Policy for the FTS application. You must be using Internet Explorer 6.0 or a later version, to download Microsoft .NET.

 

Microsoft .NET features include the Drag-and-Drop Feature, automatically zipping files and folders, and the ability to upload folders. For more information on Microsoft .NET features, refer to Microsoft .NET functionality.

 

Refer to Installing Microsoft .NET functionality for more information on installation procedures.

 

  1. Click the Save button to save your changes and return to the Inbox tab.

 

  1. Now that you have entered the necessary information and components in the FTS application, you can begin using FTS to send and receive file transfers. Refer to the following topics for procedures and additional information.

 

Sending a File with Basic HTML

 

Using the Address Book

 

Using the Inbox Page