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Contact Us - Phone

For a detailed listing of our offices and departments including phone/fax/courier numbers, mailing/delivery addresses, staff, and position titles, click the link below.
Highway Division Two - Directory
You can call one of our main offices directly or call toll-free through NCDOT's Customer Service Office with any questions, concerns, or if it's just to report a pothole.
Div2 - District 1 (Beaufort, Pitt)
(252) 946-3689
1701 W. 5th St.
Washington, NC 27889
Div2 - District 2 (Carteret, Craven, Pamlico)
(252) 514-4716
209 South Glenburnie Rd.
New Bern, NC 28560
Div2 - District 3 (Greene, Jones, Lenoir)
(252) 527-0053
1629 Hwy. 258 South
Kinston, NC 28504
NCDOT Customer Service Office
(877) DOT- 4YOU / (877) 368- 4968
Phone Center Hours of Operation: 8:00AM-5:30PM Monday-Friday
Extended hours as necessary for emergencies (hurricanes, snow/ice storms, etc.)
For specific department names and numbers, visit our on-line telephone directory at:
https://apps.dot.state.nc.us/dot/directory/authenticated/UnitPage.aspx?id=641
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