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Management Consulting Organization Improvement & Transition/Change Management Quality Management Survey & Research Consulting"The Pulse" Newsletter
Productivity Services »Management Consulting is a systematic approach to providing NCDOT leaders and managers with effective action-oriented business practices. The benefits include high quality innovative solutions that aid in the enhancement and accomplishment of the client's goals and objectives.
This service involves the use of the following proactive, cost-effective and efficient customer-driven methods to help identify potential opportunities for improvement:
Management Studies involve determining the general scope of a problem area identified by the client and finding the best course of action for further examination and analysis. The types of studies include, but are not limited to, the following:
Planning provides guidance in defining and developing goals for future organizational performance and business strategies. This includes helping to link strategies to day-to-day activities so that plans become actions, and resources are used effectively to attain those goals.
Policy Review and Evaluation
Policy Review and Evaluation provides assistance in evaluating and improving existing departmental policies, as well as helping resolve potential policy issues. These measures ensure that departmental policies comply with applicable Federal and State statutes.
Procedures Development and Analysis
Procedures Development and Analysis offers guidance in defining and documenting procedures to achieve shared understanding of how tasks are undertaken. These measures ensure that procedures are properly written and to comply with Federal and State laws and regulations.
The main task of team facilitation is to help a group or team achieve its objectives and increase its effectiveness by improving its data-gathering and decision-making processes. Facilitators guide groups and teams in the following effective team processes :
Quality Analysis provides assistance to clients in meeting their needs and expectations by analyzing and examining an organization's work performance to improve effectiveness and efficiency. The Productivity Services team has experienced NC Quality Leadership Examiners.