NCDOT: Productivity Services: "The Pulse" Newsletter

November 2007- Ten Common Survey Pitfalls Avoiding Common Survey Traps	May 2007- Survey Nonresponse Nonresponse is survey research’s “silent killer”
October 2007- The Power of Full Disclosure Revealing a Survey's Methodology	April 2007- The Psychology of Survey Questions How Respondents Formulate Their Answers
September 2007- Virtual Surveys Could the virtual world be the new age of data collection?	March 2007- Customer Satisfaction Are We Measuring What Is Most Important?
August 2007- Survey Research Ethics Ensuring the Rights of Survey Respondents	February 2007- Probability or Non-probability? The choice in sampling approach makes a difference.
July 2007- Focus Groups in Place of Surveys Knowing When to Use Focus Groups	January 2007- Trade-offs A natural component of the survey process.
June 2007- Assessing Survey Quality Six Key Questions to Ask

December 2006- Web Surveys A quick study of typology.	June 2006 - Focus Groups Qualitative research as a survey tool.
November 2006- Web Surveys Is this the new trend in data collection?	May 2006 - Response Rates What is an acceptable survey rate of response?
October 2006 - Cross-tabulations Adding another dimension to survey data.	April 2006 - Questionnaire Length How many survey questions can we ask?
September 2006 - A Question of Validity Do the questions measure what we think they measure?	March 2006 - Measuring Customer Satisfaction The way to get most dissatisfied customers to speak up.
August 2006 - Just How Accurate is That Survey? The most common sources of survey error.	February 2006 - The Pros and Cons of Different Survey Methodologies (Part 2) Which method is the right method?
July 2006 - The Question Development Phase Streamlining the process of writing survey questions.	January 2006 - The Pros and Cons of Different Survey Methodologies (Part 1) Which method is the right method?

2007