News Releases

11/26/2014: Rocky Mount License Plate Agency Focuses on Customer Service

Rocky Mount License Plate Agency Focuses on Customer Service

Posted 11/26/2014 11:17:04 AM

Office to undergo two-day training sessions RALEIGH — The North Carolina Division of Motor Vehicles will close its Rocky Mount license plate agency on Wednesday, December 3, and Thursday, December 4, to conduct customer service training. NCDMV is currently holding statewide customer service training courses for all office locations. The Rocky Mount agency will reopen on Friday, December 5, at 9 a.m. Agencies located in the immediate area will remain open to provide vehicle registration services. The following locations will be open during the training: Louisburg                   – 808 South Bickett Boulevard, (919) 496-4655 Roanoke Rapids        – 1720 Julian R. Allsbrook Highway, (252) 537-6357 Tarboro                      – 201 Saint Andrew Street, (252) 641-6684 Wilson                        – 4000 Ward Boulevard, Suite D, (252) 291-8955 Zebulon                      – 815 North Arendell Avenue, (919) 269-0117 LPAs offer vehicle registration services and title transactions, as well as vehicle license plate renewals, replacement tags and duplicate registrations. Currently, 122 license plate agencies operate across North Carolina.
View on NCDOT.gov

11/25/2014: Hickory License Plate Agency Conducts Customer Service Training

Hickory License Plate Agency Conducts Customer Service Training

Posted 11/25/2014 9:40:45 AM

Office to undergo two-day training sessions RALEIGH — The North Carolina Division of Motor Vehicles will close its Hickory license plate agency on Tuesday, December 2, and Wednesday, December 3, to conduct customer service training. NCDMV is currently holding statewide customer service training courses for all office locations. The Hickory agency will reopen on Thursday, December 4, at 9 a.m. Agencies located in the immediate area will remain open to provide vehicle registration services. The following locations will be open during the training: Lenoir                         – 1408 Blowing Rock Boulevard, (828) 758-1528 Morganton                 – 603 South College Street, (828) 437-4505 Newton                       – 803 West Conover Boulevard, (828) 464-6878 Taylorsville                – 85 East Main Avenue, (828) 632-4463 LPAs offer vehicle registration services and title transactions, as well as vehicle license plate renewals, replacement tags and duplicate registrations. Currently, 122 license plate agencies operate across North Carolina.
View on NCDOT.gov

11/3/2014: NCDMV Initiates Electronic Lien Titling

NCDMV Initiates Electronic Lien Titling

Posted 11/3/2014 3:16:19 PM

RALEIGH – The North Carolina Division of Motor Vehicles has initiated its NC Electronic Lien Titling System, effective Saturday, Nov. 1. This process is designed to allow an electronic exchange of data in lieu of paper forms and titles as a means of communicating lien status between the Division and lienholders. This program is voluntary for all lienholders during the first 14 months after implementation. Pursuant to Senate Bill 407 and House Bill 1133, electronic lien titling will become mandatory on January 1, 2016, for all lienholders who conduct a minimum of five transactions annually. To register for this program, a lienholders must sign up with an approved service provider. For a list of approved providers, please contact eDS- NC ELT Helpdesk at elthelpdesk@edealersvcs.com or 1-800-678-3875 x112.  The list can also be found at www.edealersvcs.com. 
View on NCDOT.gov

10/22/2014: NCDMV, NCSBOE Partner to Validate Voter Registration Applications in Advance of Election

NCDMV, NCSBOE Partner to Validate Voter Registration Applications in Advance of Election

Posted 10/22/2014 4:58:28 PM

RALEIGH – The N.C. Division of Motor Vehicles is supporting the N.C. State Board of Elections in its efforts to confirm the validity of voter registration applications. NCDMV is using the U.S. Department of Homeland Security database to assist in this proactive process. "This is an example of the continued partnership between NCDMV and the State Board of Elections,” said NCDMV Commissioner Kelly Thomas. “Through this team approach, we will do all we can to help the Board of Elections ensure the security and accuracy of voter registration applications.” Through the research to date, NCDMV has found that 11 people with Deferred Action for Childhood Arrivals (DACA) issuances were also registered to vote through NCDMV. Three of those people were registered in error and SBOE is working to remove them from voter registration rolls. The remaining eight people were registered to vote through NCDMV prior to March 2013 when DACA went into effect and were already registered voters when they received their DACA issuance. As of Oct.18, NCDMV had 15,250 total DACA records in its database. The State BOE has the responsibility to remove any ineligible individuals from voter rolls. NCDMV will continue to cross-check and verify the database to reinforce this data process moving forward. NCDMV information is provided to SBOE in an effort to ensure that only valid voters are allowed to cast ballots. SBOE currently receives an update of the NCDMV database weekly. “We appreciate the continued partnership with NCDMV and we will continue to working through this process as quickly as possible to ensure the integrity of the election for all North Carolina voters,” said Kim Strach, SBOE executive director.
View on NCDOT.gov

10/10/2014: Farmville License Plate Agency Scheduled to Close Temporarily

Farmville License Plate Agency Scheduled to Close Temporarily

Posted 10/10/2014 3:51:18 PM

RALEIGH — The North Carolina Division of Motor Vehicles will temporarily suspend services at its Farmville license plate agency beginning Thursday, October 16. The agency, located at 3672 North Main Street, is closing due to lack of staffing. The agency will reopen once a new staff has been hired and trained.    Agencies located in the immediate area will remain open to provide vehicle registration services. The following locations will be open during this time: Greenville  – 703-D Southeast Greenville Boulevard, (252) 756-5099 Wilson  – 4000 Ward Boulevard, Suite D, (252) 291-8955 LPAs offer vehicle registration services and title transactions, as well as vehicle license plate renewals, replacement tags and duplicate registrations. Currently, 122 license plate agencies operate across North Carolina.
View on NCDOT.gov