The North Carolina Department of Transportation has established seven core values that represent the manner in which we conduct our business. We are committed to using these values to guide us in our everyday decision-making, and we recognize that adherence or non-adherence to these values directly impacts the achievements and success of our organization.

Our values:


We are dedicated to providing a safe transportation network and work environment.

Customer Service

We serve our customers in a respectful, professional and timely manner.


We respect one another while drawing strength from our diverse opinions, ideas and experiences.


We earn and maintain trust through accountability, transparency and data-driven decisions.


We pursue excellence in delivering our projects, programs, services and initiatives.


We work together using our diverse strengths and skills, collaborating to solve problems and serve our communities.


We promote the development and use of new and better solutions.