Public Records Requested

As of May 21, 2018, NCDOT has received and logged 3,495 public records requests since March 2013, when it began formal tracking.

Requests by Category:

  • Law Firms: 1,568
  • Citizens: 473
  • Media Organizations: 420
  • Companies/Other Organizations: 1,034

Related Links

The N.C. Department of Transportation believes strongly in transparency and providing access to public documents for citizens, members of the media and other organizations.

Submitting a Public Records Request

Anyone can submit a public records request online or mail a public records request form to:

    N.C. Department of Transportation
    Sophia Campbell, Public Records Manager
    1501 Mail Service Center
    Raleigh, NC 27699-1501

For more information, please see the state's draft policy on public records request.

NCDOT's Response

Anyone submitting a public records request will receive within three business days an acknowledgement that it was received.

If the request is unclear or does not sufficiently identify the requested information, the public records manager will contact the requester for clarification. If clarification is not received, the request might be denied.

The public records manager will then review the request to ensure the information requested is available and not restricted from public access. (For a list of records that are considered confidential, see North Carolina General Statute §132.)

After reviewing the request, the public records manager will begin identifying the requested documents and notify the requester of an estimated timeframe to retrieve the information as well as any associated charges.

NCDOT makes every effort to provide records in the requested format and strives to respond as quickly as possible – within 10 business days. Actual delivery times, however, vary depending on several factors that include:

  • The size and volume of the request
  • Whether the request spans multiple departments
  • Whether the request requires additional preparation or review

NCDOT's public records manager will notify the requester if a substantial amount of time might be needed to process the request.

The real-time status of all public records requests can also be viewed online.

Service Fee
Physical review of requested records No charge
Email delivery of requested records No charge
Copies 5 cents per copy
Digital files on CD/DVD/thumb drive Actual cost of digital media
Special services fee See the state's draft public records policy


Sophia Campbell
Public Records Manager
(919) 707-2663
Send a message
1501 Mail Service Center
Raleigh, NC 27699-1501