North Carolina Department of Transportation

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Check your email for your tracking number and communication options. Questions are answered during normal business hours (8 a.m. to 5 p.m. Monday through Friday) within seven business days.

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For DMV questions

1-919-715-7000

1-919-715-7000

Call the DMV directly, or use the DMV Contact Form.

For all other questions

1-877-DOT-4YOU

(1-877-368-4968)

1-877-DOT-4YOU

The Customer Service Office answers the department's toll-free customer service line, from 8 a.m. to 5 p.m. Monday through Friday, with extended hours as necessary for emergencies. For emergencies, please call 911.