North Carolina Department of Transportation
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To report a Pothole, Culvert Blockage, Drainage Issue, Guardrail Repair, Debris, Traffic light malfunction, Damaged/missing Signage, Shoulder Problem, or to check the status of a reported issue, use our Contact Us form.
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The Customer Service Office answers the department's toll-free customer service line, from 8 a.m. to 5 p.m. Monday through Friday, with extended hours as necessary for emergencies. For emergencies, please call 911.