For More Information
Call 919-715-7000

DMV Customer Service Representatives   are available Monday–Friday, 8am-5pm.

General Information

MyDMV allows you, a North Carolina citizen, to view your personal license, vehicle information and perform transactions securely online, without ever having to leave your home.

Browse our Frequently Asked Questions for quick answers to common questions. If you need more help, you can also Contact Us with concerns or questions regarding MyDMV services.

Frequently Asked Questions

What is MyDMV? 

MyDMV is an online service that allows current customers of the North Carolina Division of Motor Vehicles to view their personal license and vehicle information in one online location.

How do I sign up? 

You can sign up by clicking on the MyDMV icon on the home page of the North Carolina Division of Motor Vehicles.

To register, you must provide your valid North Carolina driver license number or identification number, your date of birth and one of the following:

  • The last four digits of your Social Security number
  • Your I-94 Proof of Legal Entry number
  • Your alien registration number
Once I sign in, what will I be able to see? 

Once logged in, you will be able to see the current status of your driver license as well as information about any vehicles you have registered with NCDMV.

You will also be able to see links to other NCDMV services, such as online driver license renewal, online registration renewal and online driving records request.

I can’t perform any renewals and payments on MyDMV, and the links send me to the NCDMV website. Why can’t I do any business on this portal? 

MyDMV is being rolled out in three phases – or iterations. The current iteration – the first – allows you to view your accounts and has convenient links to commonly used NCDMV online services. You must still provide your customer information to access the service.

Future iterations will offer "single sign-on," which allow customers direct access to online applications without the need to sign in to each application.

What happens if I forget my log-in information or enter it wrong? 

If you forget your log-in information, please refer to "How do I sign up?" For security purposes, you will be locked out of your MyDMV account for 25 minutes if you enter invalid log-in information three consecutive times.

Will MyDMV work on my device? 

MyDMV is compatible with the following browsers:

Browser Version
Google Chrome Most Recent, Mobile
Firefox Most Recent
Safari Most Recent, Mobile
Internet Explorer 8, 9, 10, 11
Android Default Mobile
Will I be automatically logged out if I don’t do anything while logged in? 

If inactive for 20 minutes, you will be prompted to continue your session and will automatically be logged out if you do not respond.

Can I contact someone if I am having problems? 

Yes. Call NCDMV Customer Service at (919) 715-7000 or use this Contact Us link to send a message.

Why is my driver license or identification card showing up multiple times on the MyDMV Portal? Does this mean that I should have multiple driver licenses or identification cards? 

No. This means you have, at some point, obtained a duplicate license or identification card that has not yet expired. Only the most recently issued card is valid.

What should I do if I find an error in my vehicle or driver information while using MyDMV? 

Call NCDMV Customer Service at (919) 715-7000 or use this Contact Us link to send a message.

Can I use MyDMV to apply for a new North Carolina driver license? 

If you are applying for the first time for a new North Carolina driver license, you must do so in person at your local NCDMV office. (Find the location nearest to you.)

Why is some of my vehicle and/or driver license information listed on MyDMV in green and some is listed in red? 

Information listed in green is currently active. Items in red are either inactive or have expired.

Can I renew my license or registration at any time using MyDMV? 

Yes, MyDMV is available 24 hours a day.

What should I do if I want to use MyDMV but am not sure of my North Carolina driver license number? 

Use this Contact Us link to send a message.

My marital status has changed. Can I use MyDMV to change my last name on my driver license? 

No. You must go to an NCDMV driver license office to make the change. (Find the location nearest to you.)