The first of its kind in the nation, the N.C. Division of Motor Vehicles' mobile office takes driver license services to customers in more than 25 small towns and remote areas across North Carolina.
Each mobile office contains all the components of a brick-and-mortar NCDMV office, but it is transported in a specially outfitted SUV and can be assembled almost anywhere.
The more compact, cost-efficient mobile office replaces NCDMV's five larger, aging RV-style mobile units, which were costly to operate and difficult to maintain.
Replacing NCDMV's aging, RV-style mobile units (purchased in 1998) would cost nearly $4 million.
Eight SUVs with NCDMV mobile offices cost $1.2 million, a 70 percent investment reduction.
Issuing driver licenses or ID cards through mobile service has decreased 60 percent – from $76.83 to $31.53 per issuance.
Mobile offices conserve fuel and lower maintenance costs.