As part of Governor Pat McCrory's "Driving Change Through DMV Reform" to improve customer service and decrease wait times at driver license offices, renovations and upgrades are underway on some of the busiest locations across the state.

Each office is receiving front-desk greeters to help identify and serve the needs of customers once they arrive. This includes ensuring they have correct documents, guiding them to self-service kiosks to print necessary documents or complete online DMV services.

Customers who need to complete services in the office will receive a time-stamped queuing ticket and be able to track their wait as part of a queue-flow system.

Newly enhanced offices also include cameras at every license examiner station to prevent customers from having to wait in another line to get their license photos taken, and customer-facing screens at each station will allow them to more quickly verify their personal information.

Each station will also have a scanner and a printer to speed up the process of issuing a license. And, for the first time, customers can pay for services using credit and debit cards.

NCDMV is also adding free Wi-Fi to offices for customers to use when they do have to wait.

Twenty-five driver license offices have been identified for upgrades and enhancements by early 2016. (Click on a link below for details about each location.)

*Indicates upgrades and enhancements have been completed as of Oct. 8, 2015.