News Releases

4/21/2017: New License and Theft Inspectors Ready to Serve

New License and Theft Inspectors Ready to Serve

Posted 4/21/2017 2:35:13 PM

   RALEIGH – The NCDMV License and Theft Bureau held graduation ceremonies on Friday, April 21, for its 22nd Basic Inspector Class at the N.C. Justice Academy in Salemburg.  Eleven new inspectors will be assigned to various regions of the state and will join 195 other inspectors who primarily investigate vehicle theft, title fraud, driver license ID card fraud, and vehicle odometer fraud. “Governor Cooper and I want to express our pride in the dedication and responsibility demonstrated by each of these graduates today,” said DMV Acting Commissioner Eric Boyette.  “They are a great example of what law enforcement represents, and they are ready to serve the citizens of North Carolina.” The new inspectors are: Jon Alcala, Marcus Chapman, Christopher Crawford, Nicholas Harrison, Robert Miller, Nathan Shoaf, Michael Vick, Neal Ward, Jessica Wesson, Mathew Wingo and Aaron Zaval. The inspectors enforce the rules and regulations governing vehicle dealers, vehicle safety and emissions inspection stations, vehicle towing and storage facilities, and vehicle repair businesses.  The License and Theft Bureau was created in 1921 by the N.C. General Assembly.  It is the oldest state law enforcement agency in North Carolina.    ***NCDOT***
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4/7/2017: Morehead City Driver License Office Delays Re-Opening to April 10

Morehead City Driver License Office Delays Re-Opening to April 10

Posted 4/7/2017 3:47:14 PM

RALEIGH – Renovations to the Morehead City Driver License Office are nearing completion, and the office will debut its new design following a decision to delay its re-opening to Monday, April 10, at 8 a.m.  Since the work began in the fall of 2016, customers have been serviced by a DMV mobile unit outside the facility.  The office will be closed on Friday, April 7.  Improvements to the Morehead City office, located at 5347 U.S. Hwy. 70 W., include the installation of refurbished cubicles, carpeting, and a new seating area to increase customer comfort. The office also features new informational posters and an additional driver license tester.  DMV is upgrading offices statewide. So far, 50 of the 113 driver license offices have been renovated.  DMV now offers driver license renewals and many other services online. Customers are encouraged to check the official DMV website at www.ncdot.gov/dmv and click “Online Services” to see if their driver license needs can be met online.   ***NCDOT***
View on NCDOT.gov

4/4/2017: Morehead City Driver License Office to Re-Open on April 7

Morehead City Driver License Office to Re-Open on April 7

Posted 4/4/2017 2:40:54 PM

RALEIGH – Renovations to the Morehead City Driver License Office are complete, and the office will debut its new design when it re-opens on Friday, April 7, at 8 a.m.                                             Since the work began in the fall of 2016, customers have been serviced by a DMV mobile unit outside the facility.  The office will be closed on Thursday, April 6.                                                   Improvements to the Morehead City office, located at 5347 U.S. Hwy. 70 W., include the installation of refurbished cubicles, carpeting, and a new seating area to increase customer comfort. The office also features new informational posters and an additional driver license tester.  DMV is upgrading offices statewide. So far, 50 of the 113 driver license offices have been renovated.  DMV now offers driver license renewals and many other services online. Customers are encouraged to check the official DMV website at www.ncdot.gov/dmv and click “Online Services” to see if their driver license needs can be met online.    ***NCDOT***
View on NCDOT.gov

4/4/2017: DMV Investigating Potential Disclosure of Personal Information at North Raleigh Driver License Office; Affected customers being notified

DMV Investigating Potential Disclosure of Personal Information at North Raleigh Driver License Office; Affected customers being notified

Posted 4/4/2017 11:55:55 AM

RALEIGH — The North Carolina Division of Motor Vehicles is notifying as many as 24,000 customers that there was a potential disclosure of personal information as a result of the inadvertent discarding of DMV information forms at the North Raleigh Driver License Office on Spring Forest Road. The potential disclosure involved records collected between Sept. 1, 2016 and March 7, 2017. The Division investigation found no evidence that personal information was revealed to any outside individuals or groups. However, the DMV urges affected customers to monitor their credit reports for suspicious activity as a precaution. The records should been shredded but because of an equipment issue they were boxed for later disposal. The cleaning crew for the office mistakenly collected the boxes and disposed of them as regular trash. The personal information that could have been compromised includes names, addresses, dates of birth and Social Security numbers. An investigation has confirmed the involvement of 391 forms that possibly contained Social Security numbers, and another 23,000 forms that could have contained names, addresses and dates of birth. The DMV has taken the following corrective action: Letters notifying affected customers are being mailed out this week, advising them to check credit reports and statements to protect against fraudulent activity, and how to contact credit bureaus with questions; Reported the matter to the N.C. Attorney General’s Consumer Protection Division; Replaced the faulty equipment, and resumed daily shredding of documents; Retrained the North Raleigh office staff on DMV’s document disposal and storage policy and sent reminders about that policy to all license offices; and DMV is planning disciplinary action against the manager of the local office. Anyone with questions about the potential disclosure should contact DMV at 1-866-294-6750. ***NCDOT***
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4/1/2017: Albemarle License Plate Agency Office to Change Location

Albemarle License Plate Agency Office to Change Location

Posted 4/1/2017 9:25:53 AM

ALBEMARLE, N.C. – The Albemarle License Plate Agency office closed the doors for the last time at the Commerce Street location on Friday, March 31. The office opens at its new site at 1542 W. Main St. on Monday, April 3, at 9 a.m.  The Albemarle office hours will continue to be 9 a.m. to 5 p.m., Monday through Friday.  Customers may call the office at (704) 982-3854 to confirm appointments and operating hours.  DMV now offers license plate registration renewals and many other services online. Customers are encouraged to check the official DMV website at www.ncdot.gov/dmv and click “Online Services” to see if their registration needs can be met online.    ***NCDOT***
View on NCDOT.gov