News Releases

8/16/2017: Craven County License Plate Agency to close Two Days for Renovations

Craven County License Plate Agency to close Two Days for Renovations

Posted 8/16/2017 4:17:20 PM

  Office will remodel, upgrade customer restroom NEW BERN – The New Bern license plate agency, located at 2505 Neuse Blvd., will be closed Friday, Aug. 18 and Monday, Aug. 21 for remodeling that will improve customer areas. The office will re-open as usual at 9 a.m. on Tuesday, Aug. 22. While closed, the agency will undergo renovations to the front of the office and upgrade its public restroom, making it accessible for disabled customers. During the closure, vehicle registration services, including registration renewals, will be available at these nearby license plate agencies: Alliance 13580 Hwy. 55 East Monday-Friday, 9 a.m.-5 p.m. (252) 745-0695   Havelock 319 W. Main St. Monday-Friday, 9 a.m.-5 p.m. (252) 447-3097   Maysville 404 Main St. Monday-Friday, 8:30 a.m.-5 p.m. (910) 400-4077   Registration renewals can also be performed online at MyNCDMV.com.   ***NCDOT***
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8/16/2017: NCDMV State-Operated Office to Cease Vehicle Registration Services

NCDMV State-Operated Office to Cease Vehicle Registration Services

Posted 8/16/2017 3:36:47 PM

 Office will continue to offer IRP, specialty services, appointments for disabled citizens  RALEIGH – Starting Monday, Aug. 21, the vehicle registration office operated by the N. C. Division of Motor Vehicles at 6016 Brookshire Boulevard in Charlotte, will become a specialty office. Although it will no longer offer regular vehicle registration services, it will provide instant titles, International Registration Plan (trucking) and for-hire services. The driver license office at the same location will not be affected by the change. About a dozen staff members who were working at the Brookshire vehicle registration office will move to NCDMV call center and help desk operations, taking calls for assistance from customers around the state. Additionally, the call center will operate a pilot appointment center for citizens with disabilities who need vehicle registration services at the office. Vehicle registration services, including registration renewals, will continue to be performed at the license plate agency located at 3250-G Wilkinson Blvd., open Monday-Friday from 9 a.m. to 5 p.m., (980) 237-9598. Registration renewals can also be performed online at MyNCDMV.com.
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8/15/2017: NCDMV to Re-Open Chapel Hill License Plate Agency

NCDMV to Re-Open Chapel Hill License Plate Agency

Posted 8/15/2017 4:35:34 PM

RALEIGH, N.C. –The North Carolina Division of Motor Vehicles will re-open the Chapel Hill License Plate Agency on Wednesday, Aug. 16, in its previous location at the Gateway Commons Shopping Center. The agency, located at 1704-B E. Franklin Street, was closed on July 14 after investigators with the DMV License & Theft Bureau determined possible violations of state laws warranted closure of the office and cancellation of its contract. The office will be open 9 a.m. to 4 p.m. Mon.-Fri., and will be staffed by DMV employees until a new contract to operate the agency is awarded.  The DMV is currently accepting applications for potential agency contractors through Sept. 6. LPAs offer vehicle registration services and title transactions, as well as vehicle license plate renewals, replacement tags and duplicate registrations. Currently, about 120 license plate agencies operate across North Carolina. In addition, services such as property tax payments and registration renewals can be done online at www.MyNCDMV.com.   ***NCDOT***
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8/11/2017: NCDMV Closes Raleigh License Plate Agency

NCDMV Closes Raleigh License Plate Agency

Posted 8/11/2017 8:59:19 AM

RALEIGH, N.C. –The North Carolina Division of Motor Vehicles today closed the Raleigh License Plate Agency (LPA) for operational and performance deficiencies. The agency, located at 1100 New Bern Ave., was closed following the results of audits by DMV management.  Investigators determined that the deficiencies warranted closure of the office and cancellation of the agency’s contract. Investigators found the agency was not correctly following LPA standard operating procedures, resulting in accounting errors and other discrepancies. The Raleigh LPA has been in operation at the New Bern Avenue location since May 3, 2016. The location is the site of the former state vehicle registration office. DMV representatives will perform a final inventory audit of the agency, and remove equipment and supplies belonging to the state.  The agency will re-open at 8 a.m. on Monday, Aug. 14, and will be staffed by DMV employees.  All license plate, title and registration services will resume on that date. Nearby license plate agencies offering vehicle registration services are in Raleigh at 2533 Atlantic Ave., Suite 102, (919) 831-9996, in Cary at 1251 Buck Jones Road, (919) 469-1444, and in Holly Springs at 408 Village Walk Dr., (919) 552-5449. The locations are open Monday through Friday. In addition, services such as property tax payments and registration renewals can be done online at www.MyNCDMV.com. LPAs offer vehicle registration services and title transactions, as well as vehicle license plate renewals, replacement tags and duplicate registrations. Currently, about 120 license plate agencies operate across North Carolina. ***NCDOT***
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8/9/2017: NCDMV Online Vehicle Services to Be Interrupted for Five-Hour Upgrade on Aug. 12

NCDMV Online Vehicle Services to Be Interrupted for Five-Hour Upgrade on Aug. 12

Posted 8/9/2017 3:17:34 PM

  Morning upgrade will affect registration renewals, vehicle dealers, insurance lapses   RALEIGH – The North Carolina Division of Motor Vehicles will interrupt its online vehicle services for five hours on Saturday, Aug. 12, while the system undergoes an upgrade. The interruption of service will occur from 7 a.m. to noon on Saturday. The interruption will temporarily prevent online vehicle registrations, vehicle dealer transactions and the payment of insurance lapses. The interruption will not affect online driver license renewals and duplicate license and identification card orders. DMV’s online vehicle services will resume as usual following the interruption.    ***NCDOT***
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