News Releases

12/2/2016: NCDMV Installs New License and Theft Inspectors

NCDMV Installs New License and Theft Inspectors

Posted 12/2/2016 4:15:16 PM

  RALEIGH – The NCDMV License and Theft Bureau held graduation ceremonies on Friday, Dec. 2 for its 21st Basic Inspector Class at the N.C. Justice Academy in Salemburg, N.C.  Fifteen new inspectors will be assigned to various regions of the state and will join 186 other inspectors who primarily investigate vehicle theft, title fraud, driver license ID card fraud, and vehicle odometer fraud. “Governor McCrory and I want to express our pride to both the experience and expertise of these License and Theft inspector graduates,” said DMV Commissioner Kelly J. Thomas.  “They are a great example of dedication and training.” Cadets interrupted their rigorous training schedule in October following Hurricane Matthew to assist with recovery efforts in eastern North Carolina. The new inspectors are: Karen Dalton, Latitia Wade, Eileen Horsmon, Chad Harper, Karen Scott, Joshua Jolly, Charles Powers, Stephanie Barnes, Ryan Davis, Brandon Sykes, Justin Landis, Adrian Mathews, Bobby Holloway, Hakeem Brown and James Blackburn. The inspectors enforce the rules and regulations governing vehicle dealers, vehicle safety and emissions inspection stations, vehicle towing and storage facilities, and vehicle repair businesses. The License and Theft Bureau was created in 1921 by the N.C. General Assembly.  It is the oldest state law enforcement agency in North Carolina.    ***NCDOT***
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11/21/2016: Raleigh Driver License Office to Undergo Renovations

Raleigh Driver License Office to Undergo Renovations

Posted 11/21/2016 10:54:51 AM

RALEIGH – The Raleigh (West) Driver License Office will temporarily close for equipment installation and renovations on Tuesday, Nov. 29.  It is scheduled to re-open on Thursday, Dec. 1, at 8 a.m.  The Raleigh (West) office, located at 3231 Avent Ferry Rd., is one of 25 driver license offices across the state to undergo a new office design that will include the installation of new cubicles, rugs and ergonomic bench seating to increase customer comfort, as well as new informational posters and two new multi-function printers.  As part of the second phase of state DMV office upgrades, renovations will be completed in 50 of the state’s 113 driver license offices by the end of November.  DMV now offers driver license renewals and many other services online. Customers are encouraged to check the official DMV website at and click “Online Services” to see if their driver license needs can be met online.  During the Raleigh (West) closure, customers who need in-office services can visit other offices located in the region and are encouraged to call the numbers below to make an appointment:  Raleigh (North) – 2431 Spring Forest Rd., Suite 101., (919) 855-6877 Garner – 222 Forest Hills Dr.., (919) 662-4366 Wendell – 2851 Wendell Blvd., (919) 365-9516    ***NCDOT***
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9/21/2016: DMV Driver License Services Return to Fort Bragg

DMV Driver License Services Return to Fort Bragg

Posted 9/21/2016 1:47:27 PM

FAYETTEVILLE – Secretaries Nick Tennyson and Cornell Wilson Jr., two members of Governor Pat McCrory’s cabinet, participated today in a ribbon cutting for the new Fort Bragg Mobile Driver License Office. The N.C. Division of Motor Vehicles is now offering driver license and special identification card services to soldiers and their family members at Fort Bragg. “By bringing DMV services back to Fort Bragg for the first time since 2008, we are continuing our mission to make North Carolina the most military and veteran-friendly state in the nation,” Governor McCrory said. “This first-of-its-kind mobile office will allow military members and their families to take care of their driver license business conveniently on post.” DMV services will be provided by its new compact, flexible mobile office. The new mobile unit will visit the Soldier Support Center every second, third and fourth Wednesday and Thursday each month. The office will be open from 9 a.m. to 4 p.m. “The return of DMV services to Fort Bragg is one of many improvements DMV is making through the governor’s ‘Driving Change’ initiative,” Transportation Secretary Nick Tennyson said. “Through online services and the debut of the Fort Bragg Mobile Driver License Office, we are making DMV business as easy and convenient as possible for military members and their families.” The new state-of-the-art mobile office allows the DMV to offer the first-of-its-kind service in the nation. Credit card readers, mobile cameras, vision and knowledge skills testing is provided in each unit. The new units are replacing the aging RV-style mobile units that are expensive to operate with a flexible, cost-efficient solution mounted in SUVs. Each SUV holds side-by-side driver license desks that can be deployed in almost any location and will increase mobile sites from 24 to more than 70 sites statewide. “This is one more step by this state to lighten the administrative load in the soldier’s rucksack, enabling them to focus more on training for that next deployment,” Military and Veterans Affairs Secretary Cornell Wilson Jr. added. The new mobile units are among many DMV customer service improvements introduced by Governor McCrory. Along with the 21st-century technology now being used at the state’s driver license offices, the mobile units join the Division’s new focus on online services to help improve efficiency and decrease office wait times around the state.
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6/27/2016: New Provisions in State’s Motor Vehicle Laws Effective July 1

New Provisions in State’s Motor Vehicle Laws Effective July 1

Posted 6/27/2016 4:47:52 PM

RALEIGH – Beginning Friday, July 1, five new motor vehicle provisions will become North Carolina law. The new provisions, passed by the N.C. General Assembly, affect either vehicles or drivers in the state. They include: House Bill 148 requires registered mopeds to carry liability insurance. About 28,000 registered North Carolina moped owners are required to begin carrying liability insurance beginning July 1. Moped owners must provide the North Carolina Division of Motor Vehicles proof of liability insurance coverage from their insurance carrier. Once the insurance information is received, the Division will issue an updated registration card reflecting coverage. Owners can provide the information to their local license plate agency or their insurance company can submit it to DMV. Failure to provide proof of insurance to NCDMV will result in their license plate being revoked. The owners have received two letters from NCDMV since April alerting them about the new requirement. House Bill 97 directs North Carolina vehicle owners to pay a late fee if their vehicle registration renewal is not paid by the expiration date. This new fee was passed by the General Assembly last September and requires one of three graduated late fees to be assessed on late renewals starting July 1. The late fees will be added beginning the first day of the month following the expiration date and total $15 if the registration has been expired for less than one month, and $20  if the registration has been expired for one month or greater, but less than two months. If the registration has been expired for two months or more, the late fee will be $25. The new fees apply to private passenger vehicles and to apportioned truck fleets registered under the International Registration Plan. Even though citizens can operate their vehicle up to 15 days after their registration has expired without being ticketed, they will be fined the late fee beginning the first day of the month after the registration expires. Senate Bill 446 provides franchise vehicle dealers with a third option for providing a tag for loaner vehicles used while an owner’s vehicle is being serviced by the dealer. The new loaner plates are available to franchise dealers beginning July 1 at a cost of $200 each. There is no limit to the number of loaner plates available to the franchise dealer, and they are issued only through the Dealer Unit at NCDMV’s Raleigh Headquarters. Other options available for use by dealers during vehicle servicing are the 96-hour permit and the U-Drive-It plate. The new loaner plates are optional until December 31, 2018, when they become mandatory for all franchise dealers. House Bill 434 states that medical recertification for renewals of windshield disability placards is not required if the person is certified by a physician as totally and permanently disabled. Beginning July 1, a person who has been certified by a physician as being totally and permanently disabled will not be required to be recertified every five years. The disability placard will still need to be renewed every five years without a physician’s recertification. Since May 23, 2016, new disability parking placards carry two expiration stickers affixed to the placards when they are issued. Temporary placards that are issued for a six-month period, and permanent placards that are issued for five years, are available from license plate agencies across the state. Senate Bill 119 requires all individuals and lienholders who are normally engaged in financing motor vehicles, and who conduct at least five transactions annually, to use the electronic lien system to record information about the security interest in a vehicle. Beginning July 1, lienholders and individuals financing motor vehicles are required to use the electronic system. If a lienholder records three liens manually after this date, they will receive a notification letter from NCDMV advising that when five liens have been recorded, title services will be denied until they comply with the electronic requirements. A hold letter will be mailed to lienholders when five recorded liens are on file, specifying the vehicles affected, and advising that no future title services will be processed until they become an electronic lienholder. House Bill 256 clarifies that a disability determination issued by the U.S. Department of Veterans Affairs may be used for medical certification and recertification requirements for handicapped parking placards. *** NCDOT ***
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3/9/2016: Edenton Driver License Service to Move Back into Renovated Office

Edenton Driver License Service to Move Back into Renovated Office

Posted 3/9/2016 3:51:05 PM

Office repairs, updates enable customers to return RALEIGH – Beginning Monday, March 14, driver license services at the Edenton Driver License Office, located at 705 N. Broad St., will return to the building after moving out for a month of repairs and renovations. While the office was being renovated, services were offered onsite by the NCDMV mobile unit. Offices for the License and Theft Bureau will reopen in the building within the next two weeks. Driver license services, including road tests, will continue to be offered onsite Monday-Friday, from 8 a.m. to 5 p.m. Customers may call the office at (252) 482-8941. ***NCDOT***
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