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NCDOT Consolidating Triangle and Triad TMC Operations; No Change for Local Travelers

Raleigh - The N.C. Department of Transportation is consolidating its Triangle and Triad Piedmont Traffic Management Center (TMC) operations in Raleigh and Greensboro into one location at the Statewide Transportation Operations Center (STOC) in Raleigh. That means staff based at the Triangle TMC will soon be handling traffic and travel information, and assisting with incident response for both the Triangle and Triad and other area of central and eastern North Carolina. The move will enable the NCDOT to make better use of its operations budget.

Travelers in the Triad should not notice any change in service. The decision will not affect Incident Management Assistant Patrol (IMAP) operations in the area, as IMAP truck operators will remain in place. Motorists will still be able to request roadside assistance by calling *HP. And they will find updated travel information on the NCDOT's Traveler Informational Management System on the Department website, and on Twitter, or by calling 511.

There will be changes for law enforcement, first responders and other agencies in the Triad area who have been working with the local TMC. They will soon be partnering with remaining staff in the Triad and the STOC to ensure all parties have the most up to date and accurate information regarding travel conditions and incidents. STOC and Triad staff will be spending the next several weeks working on that transition, with the goal being to make the switch complete by November 30.

The STOC partners with the N.C. Highway Patrol and other law enforcement agencies, first responders and area media to provide real-time travel information to motorists and assistance during traffic incidents. The NCDOT has a similar TMC setup in Charlotte to assist travelers in that area.



2/15/2018 5:23 PM