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  HOME »  PROGRAM DEVELOPMENT »  Process Improvement »  Current Process Improvement Efforts
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Process Improvement: Mitigation Process Improvement Initiative Scoping Document
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Process Information

Process Name:

Mitigation Process Improvement

Process Mission Purpose:

To develop a structured mitigation process that supports the timely delivery of North Carolina’s Transportation Program while appropriately compensating for unavoidable and minimized wetland, stream, and buffer impacts.

Workshop Purpose:

To improve the effectiveness and efficiency of the DOT/DENR/COE compensatory mitigation process.

Authorizing Sponsors:

Dempsey Benton, Roger Sheats, Colonel James DeLony

Reinforcing Sponsors:

Greg Thorpe, Donna Moffitt, Janet D’Ignazio, Len Sanderson, Wayne Wright

Key Issues:

  1. Lack of defined mitigation processes, resulting in poor synchronization, coordination, communication, and timing of mitigation with the planning/permitting process.
  2. No clear definition of roles and responsibilities, and difficulty recruiting and retaining educated and/or skilled process participants.
  3. Difficult to identify, obtain, and improve mitigation sites.
  4. Success of mitigation is not clearly defined in terms of function restoration and common environmental standards resulting in mitigation taking place for "mitigation sake" (credits and permits).
  5. Mitigation science is not fully developed or linked to regulatory requirements and decision making, and lessons learned are not incorporated back into the mitigation process.

Key Assumption:

DOT, DENR, and COE concur that prior to executing the mitigation process improvement implementation plan, these agencies will mutually adopt a list of high quality resources and jointly develop a framework for addressing how those high quality resources will be avoided during transportation planning and project development.

Date & Location:

September 17-21, 2001, NCDOT Training and Development Center, 313 Chapanoke Road, Raleigh, NC

Flow Item ("typical" project going through process):

TIP project that has the following characteristics:

  1. Complex
  2. Potential for high adverse environmental impacts (requires wetland, buffer, and stream mitigation)
  3. Requires going through NEPA/404 Merger Process

Process Steps

First Step in Current Process:

Identification of impacts (beginning of compensatory mitigation)

Steps Included in Current Process:

Identify, evaluate, and select sites: site search, conduct feasibility study, select mitigation site(s)

Coordinate, develop, and approve mitigation plan

Issue permit (linkage to permitting process)

Develop detailed plans and construct site(s)

Monitor mitigation site(s)

Last Step in Current Process:

Certification of success by regulatory agencies and dispose of property

Key Customer Identified Internal and/or external

What Product or Service does the Customer Receive?

Internal Customers:

COE, DENR, DOT

  1. Approved mitigation site that replaces impacted functions
  2. Mitigation credits
  3. Permits

External Customers:

Public, local government, USFWS, NCWRC, NMFS, EPA

  1. Mitigation sites delivered in an environmentally responsible manner and in compliance with regulations
  2. Conservation of natural resources
  3. Implemented transportation plans

 

Team Information

Team Leaders:

Scott McLendon, Greg Thorpe, Bill Gilmore

Team Members:

Eric Alsmeyer, David Franklin, Steve Lund (COE)

John Dorney, Ron Ferrell, John Hennessy, Doug Huggett, Charles Jones, Mike Street (DENR),

Charles Bruton, Randy Griffin, Phil Harris, Don Lee, LeiLani Paugh, Dave Schiller (DOT)

Marella Buncick (USFWS), David Cox (NCWRC),

Kathy Matthews (EPA)

Expert Participants:

Mac Haupt (DWQ), Bonnie Duncan (DWQ), Jeff Jurek (DWQ), Dave Henderson (DOT), Jay Bennett (DOT), Byron Moore (DOT), Cathy Brittingham (DCM), Kelly Williams (DCM)

Sponsor Expectations and Deliverables

Expectations

Deliverables

Identify customer requirements

Customer-value structures (customers and their expectation)

Define existing process

As-is process map annotated with process times

Identify inhibitors of current process

As-is process map annotated with key process issues (choke points, incomplete actions, rework, etc.)

Improve current process

Redesigned process with recommended changes and process times

Develop list of issues about avoidance and minimization

Create a list of issues and ideas related to the avoidance and minimization of high quality resources using comments obtained from the scoping process and those that emerge during the TransTIP Redesign Workshop

Documentation of process improvement journey

Photos from workshop and a storyboard (generated from products of the workshop)

Develop implementation plan

Implementation plan, including performance measurement and follow-up methodology to determine success of implementation and need for further modifications of the improved process

Facilitators:

Diane Davis (MDOT), Julie Hunkins (NCDOT),

Chris Russo (NCDENR)




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