For assistance and guidance relating to the N.C. Department's Title VI Nondiscrimination Program:

NCDOT Office of Civil Rights
External Civil Rights Section
1511 Mail Service Center
Raleigh, NC 27699-1511

(919) 508-1808
(800) 522-0453
(800) 735-2962 (TDD/TTY)

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Related Links

U.S. Department of Transportation

Federal Highway Administration Office of Civil Rights

Federal Transit Administration Office
of Civil Rights

The N.C. Department of Transportation is committed to ensuring that no person shall – on the ground of race, color, national origin, limited English proficiency, income status, sex, age or disability – be excluded from participation in, be denied the benefits of or be otherwise subjected to discrimination under any NCDOT program or activity, as provided by Title VI of the Civil Rights Act of 1964 and other related nondiscrimination laws and authorities.

Office of Civil Rights

Title VI applies to NCDOT and any entities receiving federal financial assistance through NCDOT.

Other nondiscrimination laws also protect against discrimination, including:

  • Section 162(a) of the Federal-Aid Highway Act of 1973 (sex or gender)
  • Age Discrimination Act of 1975 (age)
  • Section 504 of the Rehabilitation Act of 1973 (disability)
  • Americans with Disabilities Act of 1990 (disability)
  • Fair Housing Act (religion)
  • Federal Aviation Administration's 49 U.S.C. 47123 (religion)

Taken together with Executive Orders 12898 (Environmental Justice) and 13166 (Limited English Proficiency), these requirements define an overarching Title VI Nondiscrimination Program that applies to everyone and is not limited to U.S. citizens.

Notice of Nondiscrimination

Title VI Nondiscrimination Implementation Plan

NCDOT'S Office of Civil Rights develops and follows Title VI implementation plans, which outline the procedures, strategies and activities used to facilitate and assure nondiscrimination. These plans are internal regulatory documents approved by federal grant agencies to assist in their oversight of NCDOT's external civil rights enforcement.


Title VI compliance is the responsibility of every NCDOT employee. Implementation plans function as management tools to help officials understand what is required of business units to achieve compliance.

Sub-Recipients and Contractors

Federal funds pass through NCDOT to numerous public and private entities annually. Implementation plans communicate nondiscrimination expectations for NCDOT's sub-recipients (e.g., metropolitan planning organizations, transit providers, local government agencies) and contractors.

General Public

Implementation plans inform the public of NCDOT's commitment to nondiscrimination, fair treatment and inclusive participation, and they provide Title VI contact information and program details. The public may review and comment on NCDOT’s implementation plans at any time before or after their adoption.

Limited English Proficiency Plan

NCDOT is required to provide "meaningful access" for people with limited English proficiency (LEP) to the department's programs, information and services, in accordance with Title VI and Executive Order 13166. To accomplish this, the U.S. Department of Transportation requires that NCDOT develop an LEP ("language assistance") Plan that outlines the reasonable steps NCDOT will take to serve and communicate effectively with LEP populations.

Environmental Justice Strategy

In accordance with Title VI and Executive Order 12898, NCDOT must achieve environmental justice as part of its mission by identifying and addressing, as appropriate, disproportionately high and adverse human health or environmental effects – including interrelated social and economic effects – of its programs, policies and activities on minority populations and low-income populations.

Title VI Complaint Procedures

The N.C. Department of Transportation's external discrimination complaint procedures are used to process and investigate complaints of discrimination filed under Title VI of the Civil Rights Act of 1964 and related nondiscrimination authorities.

Anyone who believes they have been discriminated against by NCDOT, its sub-recipients or contractors on the basis of race, color, national origin, limited English proficiency, income status, sex, age, or disability may file a written complaint with NCDOT within 180 days of the alleged discriminatory conduct. Complaints based on religion may also be filed under Right-of-Way and Aviation programs.

These procedures do not deny an individual's right to file formal complaints with other state or federal agencies or to seek private counsel for complaints alleging discrimination. Every effort will be made to obtain early resolution of complaints at the lowest possible level.

A full outline of complaint procedures as well as the complaint form are listed below: