NCDOT State Farm® Safety Patrol is a free service that provides roadway assistance to stranded motorists, regardless of their insurance provider. The Safety Patrol also clears roadways and provides temporary traffic control to help keep major North Carolina roadways safe and traffic flowing smoothly.
Free services include changing flat tires, providing some gasoline or diesel and jump-starting batteries. In 2014, more than 70 patrol trucks helped more than 100,000 motorists across the state.
Drivers needing help in an area covered by the NCDOT State Farm® Safety Patrol can dial
*HP from their mobile phone for assistance.
NCDOT State Farm® Safety Patrol Vehicles
To address almost any traffic-related matter, NCDOT State Farm® Safety Patrol trucks are equipped with specialized tools, including:
- Traffic control devices (lighted arrow boards, warning lights, traffic cones and air horns) to warn motorists of impending hazards
- Gasoline, water, air pumps, jumper cables, vehicle jacks and other tools to quickly aid stranded drivers
- Specially designed push bumpers and winches to help clear travel lanes of disabled vehicles and debris
NCDOT State Farm® Safety Patrol vehicles are red and orange and have both the NCDOT and the State Farm® logos on them as well as highly reflective safety markings to make them more visible to motorists, especially at night.
State Farm® Sponsorship
State Farm® became the sponsor of the N.C. Department of Transportation's Incident Management Assistance Patrol program, or IMAP, in May 2015. The four-year sponsorship creates a long-term, supplemental funding source for the program. NCDOT continues to oversee all IMAP operations.
NCDOT State Farm® Safety Patrol in Action
The NCDOT State Farm® Safety Patrol covers certain highway routes during peak travel hours in Raleigh, Greensboro, Winston-Salem, Fayetteville, Wilmington, Charlotte, Asheville, Haywood County and other areas as noted on the below map.
Note: Map markers indicate general location of service and are not intended to represent actual service area.