Travel Information
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Dial 511 from any phone for the latest travel conditions in North Carolina. Calling outside the state? Dial 1-877-511-4662.

Know before you go. Get real-time travel information anywhere in the state with NCDOT's interactive map.

511 Touch-Tone Codes

Below are documents containing the 511 touch-tone codes for all of the routes, counties, cities, and metro areas in North Carolina:

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Motorists traveling through North Carolina can call 511 from any telephone for the latest road conditions and other important information, including:

  • Traffic incidents, major closures and road construction on interstates, U.S. and state routes in North Carolina
  • Amber Alerts and Silver Alerts
  • Transfers to neighboring states' 511 systems

Using 511

Call 511 or if calling from outside North Carolina, dial (877) 511-4662.

When calling 511 urgent messages, like major Interstate closures or Amber Alerts, will play first.

On weekdays from 8 a.m. to 8 p.m., weekends from 8 a.m. to 5 p.m. and state holidays from 9 a.m. until 5 p.m., there will an option to hear active Silver Alerts – if any are active – or speak to an operator about the latest travel information.

Overnight and during emergencies, the North Carolina 511 system uses voice-activated and touch-tone technology. The voice-activated system provides information about interstates (like I-40 or I-26) and U.S. routes (like U.S. 64 or U.S. 221), while the touch-tone option must be used to request information about state routes (like N.C. 50 or N.C. 73). Dial 88, or TT, to switch from voice to touch-tone while using 511.

From there, you will be prompted with a menu of options:

  • For highways, say "highways," or press 1
  • For public transportation, say "public transportation," or press 2
  • For Silver Alerts, say "silver alerts" (this option is only available when there is an active Silver Alert)
  • For other services, say "other services," or press 4
  • To be connected to 511 in other states, say "other states," or press 5
  • Say "main menu" or "help" to return to the original options on the main menu.

To receive traffic information on specific roadways, enter the touch-tone code of the desired roadway, then press the star (*) key.

For information on secondary roads, please visit drivenc.gov and select the county of interest.

Other 511 Systems