Page Content Expand AllCollapse AllHow long should it take to receive my registration, title and/or plates?It should take 7-10 days for you to receive your registration, title, or plates. If it has been longer than 15 days please fill out the Contact Us form below and submit it to us so we can look into it. Why don't my title and plate numbers match?You may have recently completed a new title transaction, such as satisfying a lien on the vehicle. Due to this, you would have received a title with a new title number. Please try using the new title number. If you are still receiving an error message, you will need to visit a local license plate agency, or contact the NCDMV by filling out the form below or calling 919-715-7000.If you have recently purchased a vehicle and transferred your license plate to the new vehicle and you are getting an error message when trying to renew online, you will need to visit a local license plate agency, or contact NCDMV by filling out the form below or calling 919-715-7000. Didn't see your question? Send us a message. Back to Previous Page Vehicle Identification Number License Plate Number Question/Comment* 0 Attach File (4 MB Maximum File Size) Name* Email* We'll email your tracking number to this address. Please see our privacy policy for information about email usage. Phone* Submit Reset *Indicates required field After you submit your request, you will receive a confirmation number, and options for communication and tracking. One Contact form can be submitted every 10 minutes. Rather Give Us a Call? For driver/commercial driver licenses, REAL ID, liability insurance, license plates/tags, registration or other driver/vehicle-related questions, call the N.C. Division of Motor Vehicles at (919) 715-7000 weekdays from 8 a.m. to 5 p.m.