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Frequently Asked Questions


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  • Is there a driver?

    While the shuttle uses cutting-edge technology to operate without a driver and does not feature a traditional steering wheel or manual brakes, a trained attendant will always be present to take manual control of the vehicle if needed to ensure the safety of the passengers. The attendant can also assist passengers using wheelchairs or mobility devices, answer questions, and provide information about the CASSI program.​​​

  • What are the shuttle’s safety features?

    ​The shuttle operates with numerous sensors continuously scanning its surroundings for obstacles. A trained attendant is on board to intervene should the vehicle need to be manually stopped or steered. The vehicle stops at all pedestrian crossings and intersections and does not exceed 12 mph when in motion.​

  • How much does it cost to ride shuttle?

    There is no cost to ride the shuttle during the pilot.​​

  • How many passengers can the shuttle accommodate?

    ​The shuttle can seat eight people and the attendant.

  • Is there an age limit to ride?

    ​Passengers age 15 and under must be accompanied by an adult.

  • Will passengers be required to wear masks on the shuttle?

    Masks are recommended but not required to ride the shuttle.​​

  • Is the shuttle wheelchair-accessible?

    Yes. The shuttle is equipped with an automatic wheelchair ramp and there are ramps where needed at the shuttle stops to support wheelchair ramp accessibility into the shuttle.​

  • Why does the shuttle travel so slowly?

    Safety is always the top priority. Maximum speeds are limited by current technology, roadway configurations​ and other factors. As technology improves, speed will as well.​

  • Are dogs allowed on board?

    Only approved service animals are permitted on the shuttle.​

2/10/2023 4:25 PM