MONROE – The North Carolina Turnpike Authority opened the all-electronic Monroe Expressway on Nov. 27. Customers who traveled on the road and do not have an NC Quick Pass transponder account will soon receive a bill in the mail. Invoices are generated about 30 days after traveling on the toll road and will be mailed to the address of the registered owner of the vehicle.
The Turnpike Authority encourages all customers to be on the lookout for invoices, as state-mandated late fees will be assessed for bills not paid by the due date printed on the invoice.
“We don’t want our customers to pay any more than they have to, so please treat your NC Quick Pass invoice like any other bill you would receive in the mail,” said Turnpike Authority Executive Director Beau Memory. “While the invoice may only be a few dollars, please pay it on time to avoid potential fees.”
Customers who want to avoid receiving invoices in the mail have the option to sign up for an NC Quick Pass transponder. Transponders can be used throughout North Carolina on any tolled facility and can also be used on out-of-state toll roads that accept Peach Pass, SunPass or E-ZPass as a payment method. Customers who sign up for transponders fund a prepaid account and save up to 35 percent on tolls.
The Monroe Expressway is the second in a network of Turnpike Authority projects in North Carolina. The 18-mile bypass stretches from east of the I-485 and U.S. 74 interchange in Matthews, to just west of Marshville and has an average travel time savings of 20 minutes for customers.
For more information on the Monroe Expressway, please visit
ncdot.gov/turnpike. For details on transponder accounts, please visit
ncquickpass.com, call 1-877-7MY PASS (1-877-769-7277), or visit the customer service centers, in Monroe and Charlotte.