ROCKY MOUNT – Driver license offices and license plate agencies in central and western North Carolina are again able to serve customers today, after officials repaired an internet cable that had been cut yesterday afternoon.
The 35 driver license offices and license plate agencies were forced to close after the cable cut caused an internet outage that was reported about 12:15 p.m. Wednesday.
AT&T, which provides internet service for DMV offices, informed state officials the cable had been repaired and the internet service restored late last night. The offices reopened at their regular times Thursday.
The outage forced offices to close in the southern Triad, the Charlotte area and the eastern mountains and foothills. NCDMV has been working to reschedule appointments for customers unable to complete their business due to yesterday’s outage.
NCDMV officials also are reminding people that many driver services, such as driver license and vehicle registration renewals, can be completed online without visiting an office. People can visit the official NCDMV website at MyNCDMV.gov, to learn if they can complete their business online.