North Carolina Department of Transportation

Contact us

How can we help you?

To report a Pothole, Culvert Blockage, Drainage Issue, Guardrail Repair, Debris, Traffic light malfunction, Damaged/missing Signage, or Shoulder Problem, use our Contact Us form.

We'll route your request to the NCDOT team member who can assist.

Process Agent

Rather give us a call?

For DMV questions



Call the DMV directly, or use the DMV Contact Form.

For all other questions




The Customer Service Office answers the department's toll-free customer service line, from 8 a.m. to 5 p.m. Monday through Friday, with extended hours as necessary for emergencies. For emergencies, please call 911.