Can I replace my license or ID?
You can order a replacement driver license or ID card online, at a kiosk, or at an N.C. Division of Motor Vehicles driver license office if:
- Your license has been lost or stolen
- Your license is damaged or unreadable
- Your name or mailing address has changed
What do I need to replace my license or ID?
To replace your driver license or ID card online, you must have a valid license (with an "active" status) or valid ID as well as a photo on file with NCDMV that is no more than five years old. You need to know your driver license or ID number to order a replacement online.
What if I don't know my license or ID number?
If your license or ID was lost or stolen, here are some places to check for your driver license or ID number:
- Vehicle registration card
- Car insurance company
- Employer, school, or university records
- Doctor’s office
- Rental or lease agreement
- Bank or credit union
- Tax preparation services
Can I replace my license or ID online?
If any of the following apply to you, you cannot replace your license or ID online:
- Have a suspended license or outstanding debt with NCDMV
- Are applying for a replacement commercial driver license with a P or S endorsement
- Have a document issued by the U.S. government indicating legal presence (e.g., Permanent Resident Card, Employment Authorization Document, etc.)
- Want to get an
N.C. REAL ID license
Order a replacement license or ID online
You may also replace your license or ID at a kiosk.
Find a kiosk location
Otherwise, you must visit a driver license office.
Find an office
What if I changed my name?
You have 60 days to notify NCDMV of name changes and to get an updated driver license reflecting your new name. All the other information, including expiration date, will remain the same.
To request an updated license because of a name change, you must:
- Change your name with the Social Security Administration at least 24 hours before requesting a replacement license or ID.
- Visit an NCDMV driver license office with proof of the name change, such as a marriage certificate, divorce decree or document from the courts or Register of Deeds.
Find an office
Frequently asked questions
Ordering a replacement driver license or ID card online is intended for customers who need to only change their address or order a replacement card.
If you go to a
driver license office, you can also update your class of license, add or change endorsements, take another photo, and change any other personal information on your card.
If your driver license or ID card is going to expire within six months, you can go ahead and renew your license
online or at a
driver license office. If you decide to get the replacement driver license or ID card, you will still be required to renew at the time it expires.
Yes, you may request replacements online.
You cannot. Although you have paid the fees, your driver record still does not reflect an "active" status.
The most recent, retrievable image of you that is on file with NCDMV will appear on your replacement driver license or ID card. If you want a new picture, you must visit a
driver license office.
Your residential address will appear on the face of your replacement driver license or ID card.