About
The N.C. General Assembly created the N.C. Division of Motor Vehicles License & Theft Bureau in 1921, making it the oldest state law enforcement agency in North Carolina. The original mission of the License & Theft Bureau was to prevent auto theft and to apprehend offenders.
Pursuant to legislation, the License and Theft Bureau was transferred to the North Carolina State Highway Patrol and is now named the Investigative Services Unit.
Currently, the Investigative Services Unit primarily investigates:
- Vehicle theft
- Title fraud
- Driver license and identity fraud
- Vehicle odometer fraud
The Investigative Services Unit enforces rules and regulations governing:
- Vehicle dealers
- Vehicle safety and emissions inspection stations
- Vehicle repair businesses
For additional information, visit the North Carolina State Highway Patrol Investigative Services Unit official website.
How to use the portal
Review the below descriptions to determine which selection is best for your submission:
Service Request: Select "Request a Service" if you would like a member to assist you with starting or modifying a dealership, inspection station or obtaining a vehicle examination.
Question: Select "Ask a Question" to have a member of the Investigative Services Unit assist you with a question.
Law Enforcement: Select "Law Enforcement Agencies Use Only" if you are a member of a law enforcement agency requesting investigative assistance.
Complaint: Select "File a Complaint" if you would like to file a complaint against an individual or a business as it relates to a dealer, garage, inspection station, Ignition Interlock vendor, salvage/scrap yard towing facility or vehicle fraud.