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​License & ID Card Delays

NCDMV is experiencing production delays with the outside private contractor that prints official license and ID cards. It is taking longer than the normal 15 days for customers to receive their credentials in the mail.

The temporary certificate received by customers at the end of their transaction is valid for 60 days. If customers do not receive their card prior to the expiration of this certificate, please call NCDMV Central Issuance at 919-861-3555 for assistance.​​


​​​​​​​​​​​Be​fore You Begin

Please note: Online services will be unavailable each Sunday from midnight until noon due to routine maintenance. ​​​

The N.C. Division of Motor Vehicles uses an online service, called PayIt, for vehicle registration transactions, such as renewals, property tax payments on limited registration plates, duplicate registration card requests and personalized and specialty license plate orders.

PayIt collects a $3 fee per online transaction​ that it uses to deliver quality services more efficiently with no upfront costs to NCDMV. The State of North Carolina does not collect or benefit from the transaction fee. ​ 

There are no fees for these services: 
     • Voter Registration Application

​Want to learn more? Check out some frequently asked questions​ for more information about PayIt and how to use the service. ​

The N.C. Division of Motor Vehicles offers more than a dozen online services for North Carolina residents to take care of DMV business anywhere and anytime on any device.

6/8/2024 1:59 PM

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