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Complaints

The N.C. Department of Transportation's external discrimination complaint procedures are used to process and investigate complaints of discrimination filed under Title VI of the Civil Rights Act of 1964 and related nondiscrimination authorities.

Anyone who believes NCDOT, as well as its sub-recipients contractors, has discriminated against them on the basis of race, color, national origin, limited English proficiency, income status, sex, age or disability may file a written complaint with NCDOT within 180 days of the alleged discriminatory conduct.  

Complaints based on religion may also be filed under Right-of-Way and Aviation programs.

These procedures do not deny an individual's right to file formal complaints with other state or federal agencies or to seek private counsel for complaints alleging discrimination.

Every effort will be made to obtain early resolution of complaints at the lowest possible level.

A full outline of complaint procedures as well as the complaint form are listed below.

7/10/2018 10:19 AM

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