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Customer Service Training

​Working with Wake Technical Community College, the N.C. Division of Motor Vehicles developed the Achieve Global Customer Service training program, which:

  • Explores the value of quality customer service
  • Provides the skills necessary for employee development
  • Builds constructive relationships
  • Recognizes employees who exhibit good customer service qualities

This training program is an integral step in NCDMV's efforts to improve customer service.

Since it launched in 2014, hundreds of customer-facing NCDMV employees – including the contractors and staff of 125 license plate agencies statewide – have gone through the course.

7/10/2018 10:18 AM

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