NCDMV is experiencing production delays with the outside private contractor that prints official license and ID cards. It is taking longer than the normal 15 days for customers to receive their credentials in the mail.
The temporary certificate received by customers at the end of their transaction is valid for 60 days. If customers do not receive their card prior to the expiration of this certificate, please call NCDMV Central Issuance at 919-861-3555 for assistance.