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Liability Insurance Help

​The N.C. Division of Motor Vehicle's online liability insurance service allows owners of vehicles registered in North Carolina to pay fines associated with insurance lapses.

The following information is needed to pay the penalty:

  • The control number of the insurance termination notice (Form FS 5-7) from NCDMV
  • The license plate number of the vehicle associated with the insurance lapse.

To prove liability coverage, the vehicle’s insurance provider must fax a Certificate of Insurance (Form FS-1) to (919) 733-6949. Call the NCDMV Customer Contact Center at (919) 715-7000 from 8 a.m. and 5 p.m. on weekdays to confirm that NCDMV has received this form.

Note: To avoid a lapse in coverage, ensure that new liability coverage has been purchased before canceling an old policy.

Reinstating a Revoked License Plate

An individual may request an administrative hearing if their North Carolina license plate has been revoked due to an insurance lapse.

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Frequently Asked Questions

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  • If I feel the termination of insurance is unjustified, do I have any recourse?
    ​Yes, you may request an administrative hearing if you feel the lapse in coverage is not your fault. Call NCDMV's Customer Contact Center at (919) 715-7000.

    You can also complete and sign the FS 5-7 notice that was mailed to you and send it to the address on the top of the form. Be sure to respond to all required questions, date the form and provide your daytime phone number. Your insurance company must also submit a certificate of insurance (Form FS-1) before you can request a hearing.
  • Can I transfer my vehicle’s license plate to another vehicle?
    ​You may transfer the license plate to another vehicle if the insurance on the new vehicle was current at the same time the insurance was canceled on the old vehicle. There must not be a break in coverage.

7/2/2019 2:31 PM

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